Contact Us

FAQ

Why choose us ?

A reliable manufacture supplier in China specializes in range of METAL products for years. We pay great attention to our clients’ demands and keep improving both technology and service to our customers.

If I have product inquiry, who can I reach to?

Any inquiry about us or our products can be send to our email or call us directly at +86 20 8478 7500 to ask to speak to a sales representative. We make sure that your inquiry will be forwarded to the right sales representative to follow up.

What payment terms do you accept?

We accept payment by T/T in advance or L/C at sight, letter of credits are accepted only for the order amount exceed 20,000USD, 10 days free storage will be offered in case of any delay on shipping.

What are the shipping terms?

FOB Guangzhou for order meets MOQ, EX-WORK for order less than MOQ.

What is the minimum order quantity?

Normally MOQ would be one 20GP, subject to the type of products you ordered, orders less than MOQ are still accepted base upon different shipping terms.

Do you take special orders that according to my drawings of designs?

Max takes OEM orders and customized orders depending on the drawings customer requests.

How long will it take for delivery?

It will take about 25~30 days,subject to type of product and quantity you order.

Do you support customization?

Yes, if you provide drawings and specifications, we will be happy to provide a unique design according to your needs! And we will 

provide optimization recommendations and reasonable prices, please feel free to consult us.

When will you ship the products after we send the money?

It depends on order Quantity,regular order will delivery within 15 work days,large order will take 15-25 days. Stocking items can beprepared well within 2 days.

If the goods have some problems, do you have any after-service?

Of course! Firstly, please send pictures or videos to us, let us make sure what problem there is. If this problem can use parts to solve, we will send the replacements for free, if the problem can’t solve, We will give u discounts in your next order for compensation.




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